Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information that you provide directly to us when you register for an account, update your profile, purchase a subscription, or communicate with us.

  • Personal Information: Name, email address, password.
  • Payment Information: Processed by our third-party provider (Paddle). We do not store full credit card numbers.
  • Content: Files and documents you upload to the Service for processing.
  • Usage Data: Information about how you use our Service, such as access times and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process your transactions and manage your subscription.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests.
  • Monitor and analyze trends, usage, and activities in connection with our Service.

3. Data Storage and Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your uploaded files are stored securely and processed only for the purpose of providing the Service (e.g., answering your questions).

4. Sharing of Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with third-party service providers who need access to such information to carry out work on our behalf (e.g., payment processing, hosting).

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also contact us to request the deletion of your account and associated data.

6. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@automa.com.