Refund Policy

Last updated: December 25, 2025

1. Merchant of Record Disclosure

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

2. 14-Day Money-Back Guarantee

At Automa Bd, we offer a full 14-day money-back guarantee. If you are unsatisfied with our service for any reason, you are entitled to a full refund.

3. How to Request a Refund

To request a refund, you can:

  • Contact our support team at support@automa-bd.com with your order details.
  • Alternatively, you can contact Paddle.com directly via their support portal at paddle.net.

4. Processing and Timeline

Once your request is received, it will be reviewed and processed.

  • Refunds are credited back to the original payment method.
  • Once approved, refunds typically appear in your account within 5–10 business days.
  • No Exceptions: Requests made within 14 days of the initial purchase will be honored without technical requirements.

5. Cancellations

You may cancel your subscription at any time. Upon cancellation, your access will remain active until the end of the current billing period.